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                | How do I get pricing? |  
                | In order to get pricing information, please register (http://208.92.209.30/BoranoTimeSheet/Campaign/CustomerRFQuote.aspx) on our website or call 561-939-3368. We need to know the door style that you are interested in and the size that you need. It is also important to know the timeframethat you are working with. We will send your quotation via email accessible by logging into our website. |  
				| How do I determine the swing direction of mydoor? |  
				| The Following diagram covers this topic. 
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				| What are the Hardware Finish colors I can choose from? |  
				| The following shows  our hardware finishes available. 
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				| What are the Hardware Lever Styles are available for Borano Doors? |  
				| Please speak with your sales account manager regarding pricing and availability of the hardware style we currently stock for use with our multipoint locking system. 
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				| Do you have any specialty glass I can add to my order? |  
				| The following links show the specialty glass options that are available. Please check with your sales account manager for pricing and availability.  The glass options page is also available as a pdF that can be emailed to you for further inspection. 
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				| What are the typical Exterior Brick moldings and Interior Casing trims you provide?  |  
				| The diagram below shows our typical Exterior trim at 1 ¾ x 2? w and our interior casing at ¾? x 3?W. You may certainly request specialty moldings to further  enhance your entry be sure to check with your sales account manager for pricing and ideas to make your entry one of a kind. Our factory specializes in hand carved moldings and this attention to detail will add value and beauty to your custom design. 
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				| What are your available Finish Colors to Finish my Door |  
				| Currently we do not recommend a full factory finish, but instead apply a Sikkens Cetol 1 base coat. This allows you the customer to get the exact color you desire by having the door completely finished on site.  However, the following Finishes  are available if you agree to finishing terms, please discuss with your sales account manager for further details. The Sikkens finish we use allows the wood to breath and move. It protects the door against the elements including the UV rays of the sun. 
 * We have made every effort to display as accurately as possible the colors and finishes.  However, the actual colors you see will depend on your monitor. |  
				| What if I don?t like the Grill design of the door can I change it? |  
				| Absolutely you may change the grill to just about any design you  desire. At the Borano factory we have our own in-house iron working facility,  with master craftsmen who enjoy making custom grills to please our customers.  Feel free to customize your grill with an Initial insignia, a favorite pet  silhouette, or any other design you can dream up. Submit your rendering to your  sales account representative for pricing information.  Here are some examples of Custom grills that  have been created for our clients.  
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				| If I order today, how long will it take to receive my door? |  
				| Our lead-time is typically 10-12 weeks. Custom 2 ¼? Mahogany Doors are worth the wait !! In special circumstances, we may be able to ship orders sooner and of course larger orders will have a longer lead time.  |  
				| Do you stock doors in a warehouse that you can ship to us sooner? |  
				| Since all of our doors are custom made to specific opening sizes, we do not currently stock doors in Miami, but we have begun a program to stock a few more sought after door styles in our factory in Honduras, please speak with your sales account manager for further details. |  
				| I am going to be painting my door can I order my door unfinished?  |  
				| We provide a Sikkens Cetol 1 Base  coat that seals the door, this base coat can be sanded and painted, although  once you see the beauty of the mahogany you will change your mind about  painting and have it stained !  The door  can be painted but it has to be an oil based paint, the wood is an oil wood and  the Sikkens product is also an oil based product, for proper adhesion it must  be painted with an oil based paint. |  
				| Can I order my door in pine? |  
				| We urge you not to buy any wood  other than Mahogany because this is an Exterior door that requires a stable  wood that is insect resistant. We currently only manufacture our doors out  of  Mahogany, the most sought after and  luxurious wood in the world.Our Factory is in Honduras and we ship to our Miami  Florida warehouse, from there we ship all over the United States and to Canada.  |  
				| What is the Warranty that comes with your Doors? |  
				| For  the link to Borano's Industry Standard Warranty |  
				| Do you have recommendations for proper door installation? |  
				| You can click here to download our booklet for door  Installation, maintenance, and finishing |  
				| What are the maintenance requirements?  |  
				| Maintenance depends on the exposure.  Sikkens recommends the door be re-coated every 2-3 years if the door has south  or west exposure and 3-5 with north or east exposure. But please contact your  local Sikkens representative for your local area for more expert advice. |  
				| How do I finish my door |  
				| Your  Borano door should last for generations to come. With the proper finishing  techniques and maintenance you will enjoy the beauty of your investment for  years. It is essential to follow strict finishing guidelines and to follow the  recommended maintenance schedule of the product you choose to use to insure  that your Borano Solid Mahogany Door or Window will keep its structural  integrity and beauty for decades. Borano recommends that your investment be  finished by a professional master finisher.   Our factory recommends Sikkens Cetol 1 door Sealer and Sikkens Door and  Window finishing system due to its high UV protection and beauty.  If  you chose to use another manufacturers product be sure to understand completely  the maintenance requirements for that product and adhere to them. The  door must be moved to an inside climate controlled location immediately upon  delivery.
Once it is removed from the crate in a climate controlled environment it must  be installed within 24 hours. When you are ready to finish the door uninstall  it to finish it.  Borano requires that the finish is applied to your door  or window within the first five days of receipt and that particular attention  is paid to sealing all six sides  of the  door.  All hardware covering wood must be removed, the wood sealed then  the hardware re-installed including: hinges, weather-stripping, 3 point lock,  surface bolts,  decorative nails, latch plates, straps, etc.    With the proper application of the Sikkens system, your Borano door or window  will be protected from the elements and will be easily maintained.  Be  advised, that if it is determined that a finish was used that is not  recommended for exterior wood application, your Borano warranty will be  void.  For technical support of the finishing process of the Sikkens  product, you may use this Sikkens link. |  
				| What Makes Borano Different, Why should I buy a Borano Door? |  
				| Borano breaks the mold of “normal” because we believe that what  other manufacturers call “standard” falls far short of perfection. For nearly a  decade Borano has been producing handcrafted Mahogany doors, windows, flooring  and molding. Our unique product lines are custom tailored to meet the needs of  luxury builders, architects and designers, as well as astute homeowners. We  provide our customers with the finest True Mahogany available, and we never use  imitation Mahogany (African, Luan), or any other inferior wood species in our  products. We also never use dowels, pegs, screws or nails for our joinery.  Borano utilizes old world Mortise-and-Tenon construction to build our beautiful  products, because we believe that quality craftsmanship starts with what you  can’t see, and continues to what you can.  The construction process of our products starts with proper kilning of  the wood, which is dried and controlled to the correct moisture level at  Borano’s factory. While almost all other manufacturers work with pre-dried  wood, Borano takes no chances in regards to determining the moisture content of  the structural elements of our products. If the moisture in the wood is not  exact to standards the wood utilized to construct the door or other wood  product will cup and warp over time. Once cupping or warping takes place, there  is little or nothing that can be done to correct it. The butcher block process is the next element of structural importance that is utilized in our construction process. Again used to prevent cupping and  warping, this time consuming and costly way to produce stiles and rails is  rarely used in today’s door market. Borano elects to construct our products  using the butcher block method because it is the right way to build large and  small doors alike, ensuring they will last a lifetime.  Our glass panels are custom built at our factory using 4 panes of  glass, two layers of resin, and an insulating chamber.  The result is a four pane insulated,  laminated glass that is a full 3/4 of an inch thick. This glass unit provides  each door and window with superior sound deadness, climate control, and  security features.  Hand-carved details are the final elements that make a Borano product  truly unique.In this business nearly all  of our competitors operate with CNC machines. Borano, however, values the  quality and craftsmanship that only skilled human hands can produce; therefore,  we remain true to old world form by using traditional artisans which allows our  custom made products to be crafted exactly as the customer desires.  Last but not least is our custom  tailored software application which we utilize at every level of our company. We streamline our  production and sales processes through this first class software which enables  us to completely control our supply chain management. While we still build each  and every product using old world techniques and craftsmanship, we ensure every  process is overseen by multiple checks and balance systems, and rigorous  quality control. State of the art software, combined with the best of old world  techniques, makes Borano products stand far above the rest. |  
        	 
			
			
			
				| Is there a store in my area where I can see a particular door or window |  
				| Yes Borano has 3 door styles available for you  to view in person in a show room in Lodi, New Jersey.  People who have been familiar with our web  site for years are amazed when they see the actual doors in person. Opening and  closing the door is like opening a bank vault door.  Viewing the door in person allows you to see first hand, the thickness of the door, the master craftsmanship, the hand forged iron work. Touching and feeling the doors, seeing the craftsmanship up close, seeing the chisel marks, taping on the glass and hearing that it is like bullet proof shows you that the door you are purchasing from Borano is a quality investment.; that will last for generations to come. The NJ show room is by appointment  only contact one of our Borano team members or your sales account manager for  the address and phone number.  In  addition, our sales team is able to send to qualified patrons,  a door corner unit and various other samples,  please contact one of our sales account managers for further details. |  
				| Why should I buy a Borano  door instead of from a competitor ? |  
				| Apples to apples you will not find a  more reasonably priced Mahogany door.   Borano doors are 2 ¼” thick, have floating panels, and 4 panes of Glass  for sound deadness and insulation. We sell factory direct and will meet or beat  any true competitors pricing with a qualifying written quotation. |  
				| My front door is in the direct sunlight for part of the day. I am  concerned about the stain on the door fading. |  
				| The stain product that we use is  called Sikkens, which is a product designed for exterior wood windows and  doors. It is a soft product, which penetrates the wood to preserve it from the  elements including the UV rays of the sun. If you are sure to follow all of the  manufacturers initial  instructions (as  well as finish maintenance instructions) and you will not have any issues. |  |